Policies, Terms and Conditions

TERMS AND CONDITIONS
All Villas are strictly non-smoking.
Only in-house guests are permitted on the property. 
No parties are allowed in the villas. 
Strictly no pets on the property.
Accommodation must be left in a clean and tidy condition and extra charges will apply for any excess cleaning. 
Check-in time is from 3pm and check-out time is by 11am. Please contact us to arrange alternate times if required.
NO SCHOOLIES BOOKINGS WILL BE ACCEPTED

Booking Policy:
For reservations more than 30 days prior to arrival date, a 25% deposit will be charged to guarantee your booking. The balance of the grand total will be charged to your nominated credit card 30 days prior to your arrival date.
Cancellations notified more than 30 days prior to arrival will be entitled to a full refund less $100.00 Administration fee.
There will be no refunds for bookings cancelled or modified within 30 days of check-in date.
Reservations are to be made in the cardholder’s name and this card is to be presented by the cardholder at check-in. We accept Visa, Mastercard and AMEX.
Seascape Retreat is self catering and does not include a housekeeping service. For stays of more than 4 nights linen will be changed if requested.
Each Villa accommodates a maximum of 2 guests only.

Check-in Policy:
Please phone us on 0409 584 901 the day prior to arrival for key collection details.

Child Policy:
Seascape Retreat is for adults only.
Children cannot be accommodated unless done so with prior approval and there will be an additional person charge.

Deposit Policy:
For reservations more than 30 days prior to arrival date, a 25% deposit will be charged to guarantee your booking. The balance of the grand total will be charged to your nominated credit card 30 days prior to your arrival date.

No-show Policy:
100% of the booking fee will be charged.

Cancellation Policy
Cancellations notified more than 30 days prior to arrival will be entitled to a full refund less $100.00 Administration fee. There will be no refunds for bookings cancelled or modified within 30 days of check-in date. Travel Insurance is recommended for all bookings to provide adequate protection against cancellation of travel.